Update from United Illuminating (Friday, Aug. 7) 

Level 3 Event: Tropical Storm Isaias brought a great amount of damage to UI’s 17-town service territory. We planned for a Level 3 event (between 90,000 and 150,000 customers out that includes a 5-7 day restoration goal).

Restoration Update: Since the storm began, UI and contractor crews have restored more than 70,000 customers (from an initial high of 123,000). As of 11 a.m., there are 52,031 customers without power (2,242 different outage events) - that is 15.4% of our customer base. 

TODAY IS A RESTORATION DAY: There are over 300 (up from 200 yesterday with the addition of out-of-state crews) two-man crews “safely” working restoration in our 17 towns, tackling the customer outages and priority locations that are set by the municipalities. As said yesterday, we expect most of our customers to have power back by midnight, Saturday, August 8. However, all of the customers (especially the outages that are very small, i.e., 1 or 2 customers) should be back by midnight, Monday, August 10. Thank you for your patience. 

MUNICIPAL LIAISON:  Every UI service territory town (with exception of Ansonia) has its Emergency Operations Center open, and each has a virtual UI liaison with direct access to the UI Storm Center.